Request a rental

Tell us your preferred dates, handover and return locations, and equipment. We’ll check availability and contact you to agree the rental details and price. Your booking is confirmed after payment.

01Dates & locations

Standard handover and return hours are 9:00–18:00 JST, by appointment. Please ask about arrangements outside these hours.

Free store meeting points are outside the stores, not a Starbucks partnership.

Hotel arrangements require the hotel’s permission; we can help coordinate.

02Fit & equipment

Size 54. Height guide: 170–175 cm (67–69 in / 5′7″–5′9″). Fit is individual; riders outside this range can discuss suitability.

STANDARD EQUIPMENT

Included with every rental unless removal is required for a specific reason.

  • Front Light: CATEYE URBAN HL-EL145 50lm
  • Rear Light: CATEYE VIZ150
  • Bell: CATEYE Piccolo Bell
  • Lock: RAINCORE 150cm
  • Top Tube Bag: ROCKBROS Top Tube Bag 1.0L
  • Saddle Bag: ROCKBROS Saddle Bag 0.6L

If any of these items need to be removed for a race or other specific use, please let us know in advance.

COMPLIMENTARY OPTIONS

Pedals · included
Helmet
PAID OPTIONS

Riding Purpose & Plans

Riding Purposes (select all that apply)

03Your details

Review your rental details and total price before sending your request. Add any special requests in this form. If accommodating a request requires an additional charge, we’ll agree it with you before payment.

Important Information

Before sending your rental request, please review the following.

1. A request does not confirm your booking

After you send your rental request, M Gear will check availability, your intended use, bike suitability and other details. We will then present the rental conditions. The contract is formed when you agree to those conditions and complete the required payment.

2. This is a high-performance carbon bike

The rental bike has a carbon frame and carbon wheels. A fall or impact may cause internal damage even if external damage is barely visible or cannot be seen at all. Specialist inspection or replacement of parts or the entire bike may be required. If the entire bike must be replaced, costs may be approximately ¥800,000.

3. A security deposit is required

A security deposit is required for every rental. We will tell you the amount before the contract is formed. The deposit is not a limit on your liability.

4. Damage, punctures, theft and loss may be at your expense

For accidents, falls, impacts, punctures, theft, loss or other incidents attributable to you, you are responsible for reasonable inspection, repair or replacement costs. If a tyre must be replaced, the indicative cost is approximately ¥20,000 per tyre.

5. Additional compensation may apply if the bike cannot be rented

If damage or other circumstances attributable to you prevent M Gear from renting out the bike for a period, compensation based on that period and actual losses may be payable in addition to repair or replacement costs.

6. Your responsibility continues until return is completed

Changes to the return time require prior approval. You remain responsible for the bike until M Gear actually receives it or explicitly confirms that the return is complete.

The full rental terms and privacy policy will be presented before the rental contract is formed, for your review and agreement.